Get in Touch

Our customer support team is available to assist you with any questions or issues regarding the Salik toll system.

Contact Information

Company: Oasis Hospitality Group

Address: P.O. Box 73137, Dubai, UAE

Phone: +971 4 366 5888

Email: [email protected]

Working Hours: Sunday to Thursday, 7:30 AM - 5:00 PM

Service Centers

Visit any RTA service center for in-person assistance:

  • Al Satwa Service Center
  • Al Rashidiya Service Center
  • Jebel Ali Service Center
  • Al Qusais Service Center

Emergency Assistance

For urgent issues with your Salik tag or account:

Emergency Hotline: +971 4 366 5889

Available 24/7 for technical emergencies only

Send us a Message

Frequently Asked Questions

Find quick answers to common questions about the Salik system:

How do I check my balance?

You can check your Salik balance online through the RTA website, mobile app, or by calling the customer service number.

What happens if I forget to top up?

If your account balance is insufficient, a AED 5 fee will be charged in addition to the standard toll fee.

How long does tag delivery take?

New tags are typically delivered within 5-7 working days after registration.

Can I transfer my balance to a new tag?

Yes, account balances can be transferred when replacing a lost or damaged tag.